Padma,
Hi. Based on your statement "But still facing the issue(Client Not Logged into server) when downloading the orders."
We are also releasing a new SMP 3.0 runtime server SP10 PL01 (This first quarter - January'ish to February'ish) that has a fix tied to sockets not being closed - which affects performance and disconnects. This could affect the disconnects tied to your statement above.
Another idea:
- Double check your /SYCLO/MDW02 table and do a count in the backend. See if it has a large count. It should be around the expected number of workorders for your total users (Ex: If you have 100 users with 10 workorders each that is 1000 - so your table should be around that number +/- some deltas) - so if it is big or too big then that is a flag (may need to start deleting items based on dates).
This is in addition to the suggestions above.
Best Regards,
SAP Mobile Support Team
